1. Where can I receive my order?
The parcel will be delivered to the indicated address, that can be your home address, job office etc, but never a post office box. You can pick up your order in our store in Suances Cantabria, Spain.
2. Which countries does Fetichesuances.com ship to?
Andorra, Australia, Austria, Belgium, Bulgaria, Cyprus, Corsica, Denmark, Spain, USA, UAE, Slovakia, Slovenia, Estonia, Finland, France, Greece, Guernsey, Holland, Hungary, Ireland, Northern Ireland, Italy, Japan, Jersey, Latvia, Lithuania, Luxembourg, Malta, New Zealand, Norway, Poland, Portugal, Qatar, United Kingdom, Czech Republic, Romania, Russia, Sweden, Switzerland, Turkey.
3. What shipping options are available and what are the shipping costs?
The shipping options are:
- Standard Spanish Peninsula: delivery up to 4 working days with the rate of 4,99€
- Baleares: delivery up to 4 days during working days with the rate of 4,99€
- Canarias: delivery up to 7days during working days with the rate of 19,99€.
The customer will be inform during the shipping tracking.
* In Canarias, Ceuta and Melilla, the customer will pay all extra expenses generated such a customs, taxes, etc.
INTERNATIONAL SHIPPINHG
- Zone 2-3: 11,50 €. Holand, Belgium, France, Germany, Austria, Italy, UK
- Zone 4-5: 19,50 €. Rest of Europe, Morocco and Turkey.
- Zone 6-8: 39,00 €. USA, Mexico, Canada, Arab Emirates, Asia and Latin América .
- Zone 7-9: 39,00 €. Argentina, Brazil and Chile: 39€. Rest of the world: 39€. Australia: 39€.
Shipping up to 7 workings days in the International shipping. Fetiche is not responsible for unforeseen delivery delays beyond our control.
4. How can I track my order?
Fetiche will send you an email during the purchase process to keep you informed about the status of your order.
Once your order has left us, you will receive an email confirming the shipment and containing a link to track its progress online.